{"id":7135,"date":"2018-07-07T13:02:24","date_gmt":"2018-07-07T17:02:24","guid":{"rendered":"https:\/\/news.elearninginside.com\/?p=7135"},"modified":"2018-07-07T13:02:24","modified_gmt":"2018-07-07T17:02:24","slug":"how-to-turn-a-mooc-into-an-engaging-marketing-vehicle","status":"publish","type":"post","link":"https:\/\/news.elearninginside.com\/how-to-turn-a-mooc-into-an-engaging-marketing-vehicle\/","title":{"rendered":"How to Turn a MOOC Into an Engaging Marketing Vehicle"},"content":{"rendered":"<p class=\"p1\"><span class=\"s1\">Many learners and education professionals tend to look on MOOCs with the same lens. Headlines declare that \u2018<a href=\"https:\/\/news.elearninginside.com\/moocs-are-dead\/\"><span class=\"s2\">MOOCs Are Dead<\/span><\/a>,\u2019 with the implication that an entire species is on the verge of extinction. The MOOC-sphere in reality is a diverse ecosystem. In their landmark study, <i>MOOCs: Expectations and Reality, <\/i>Professors Fiona Hollands and Devayani Tirthali describe how, \u201ccolleges and universities have adopted several different stances towards engaging with MOOCs and are using them as vehicles to pursue multiple goals.\u201d With that in mind, eLearning Inside got in touch with Dr. Satesh Bidaisee, a professor of public health at St. George\u2019s University (SGU) to discuss how they have implemented their MOOC and why they push for such high completion rates. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">The One Health\/One Medicine MOOC was created by Dr. Bidaisee and SGU in 2013 and initially hosted on Canvas, Instructure\u2019s academic LMS. And from the get go, it was intended to do numerous things.<\/span><\/p>\n<h1>SGU&#8217;s First MOOC<\/h1>\n<p class=\"p1\"><span class=\"s1\">\u201cBack in 2013, SGU began a concentrated plan to develop online education,\u201d Bidaisee said. \u201cOne of the ways the university saw to encourage the use of the online platform was to develop open access as a way of marketing the university and the online program, but also a way of testing it out.\u201d<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">And so the MOOC was born. Initially capped at 1,000 students, Bidaisee found that by the end of the course, over 100 students remained. That was pretty good at the time, but the team at SGU wanted to do better. <\/span><\/p>\n<figure id=\"attachment_7137\" aria-describedby=\"caption-attachment-7137\" style=\"width: 300px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-7137\" src=\"https:\/\/news.elearninginside.com\/wp-content\/uploads\/2018\/07\/satesh-bidaisee.jpeg\" alt=\"Bidaisee\" width=\"300\" height=\"300\" srcset=\"https:\/\/news.elearninginside.com\/wp-content\/uploads\/2018\/07\/satesh-bidaisee.jpeg 300w, https:\/\/news.elearninginside.com\/wp-content\/uploads\/2018\/07\/satesh-bidaisee-150x150.jpeg 150w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><figcaption id=\"caption-attachment-7137\" class=\"wp-caption-text\">Dr. Satesh Bidaisee. Image: Josh Yetman.<\/figcaption><\/figure>\n<p class=\"p1\"><span class=\"s1\">\u201cIn the post mortem after that first MOOC experience, we recognized a couple of things. One is that we needed a platform for ourselves which we could design, that we can use to deliver our own material based on academic expectations and not necessarily confine ourselves to preexisting domains,\u201d said Bidaisee.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">They also knew that if the MOOC was going to be an effective marketing tool, they\u2019d need to boost engagement. And to do that, Bidaisee and his team decided to emphasize engagement and learner interaction. Using the Open edX\u2019s architecture, they created a new course with the freedom to tailor it to their needs. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">\u201cWith that platform, we were able to have a lot of built-in mechanisms for interaction, whether it\u2019s live seminars, live office hours, or discussion blogs linked to twitter. There were a lot of developments,\u201d Bidaisee said. In addition, they switched from primarily pre-recorded content to live lectures.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Following the next run in 2014, there was no cap, and 1500 learners enrolled. In the end, over 800 of those students completed the course. And those completion rates have remained consistent with each subsequent MOOC.<\/span><\/p>\n<h1>The Virtues of High Completion Rates<\/h1>\n<p class=\"p1\"><span class=\"s1\">Many institutions cite lofty and admirable reasons for spending the tens+ of thousands of dollars needed to get a MOOC off the ground. They tend to leave out the fact that it\u2019s just as much an exercise in selling their university. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">As Hollands and Tirthali write, \u201cFor institutions of higher education, building and protecting brand serves to attract and retain students, faculty members, and partnership opportunities with other institutions, funders, and alumni networks. Interviewees from 41% of the institutions in our study sample that were offering or using MOOCs stated that branding, positioning, or attracting students was a strategic goal for the initiative.\u201d<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">With the new completion rates, Bidaisee knew they had a solid marketing tool on their hands. <\/span><\/p>\n<figure id=\"attachment_7138\" aria-describedby=\"caption-attachment-7138\" style=\"width: 474px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-7138\" src=\"https:\/\/news.elearninginside.com\/wp-content\/uploads\/2018\/07\/linkedin-sales-navigator-406820-unsplash-1024x683.jpg\" alt=\"MOOC\" width=\"474\" height=\"316\" \/><figcaption id=\"caption-attachment-7138\" class=\"wp-caption-text\">LinkedIn Sales Navigator, Unsplash<\/figcaption><\/figure>\n<p class=\"p1\"><span class=\"s1\">\u201cAs a marketing effort, we never intended this to be a very large MOOC with tens thousands of students. That was never in our interest. We wanted to offer something for learners who have a particular interest in the course, also with medicine of public health, which is what we offer at SGU. Our marketing focused more on a niche population who already worked or studied in medicine of public health or those who aspired towards it.&#8221; <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">&#8220;So in that sense, we did not capture the thousands of students that other MOOCs have. But I still believe that we have been successful. Because when you have a captive audience that is interested in a particular theme or topic being discussed, then you have students more amenable to thinking about beginning or to maintaining the academic course.\u201d<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">After the initial MOOC boom in 2012-2013, many began to deride the courses because of their dismal completion rates. Recently, educators have begun to <a href=\"https:\/\/news.elearninginside.com\/philanthropy-university\/\"><span class=\"s2\">rethink those metrics<\/span><\/a>, arguing that it\u2019s no problem if learners don\u2019t finish an entire MOOC. Maybe they\u2019re only interested in a single module, and that\u2019s totally fine. Bidaisee, however, has a different perspective:<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">\u201cSo I\u2019m an academic. And as an academic, I would want my students to complete my courses. If I design a course, I want them to be actively engaged. I see education as being more edutainment than education alone because, to capture audiences, to retain attention, you need to have a lot of different points of engagement.\u201d<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">To make his course more engaging and, ultimately, better educate his learners, Bidaisee has learned a few things.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">\u201cThe idea of online isn\u2019t a question of yes or no. I don\u2019t think we have a choice. The rest of the population is already in an online environment. We have to meet them where they are.\u201d <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">\u201cDo not take one of your interesting courses and just apply it as a MOOC. Creating a MOOC is not creating a course. You have to design the course particularly for the MOOC setting. The key is to understand the medium and to work with instructional designers. They understand what tools are available.\u00a0<\/span><span class=\"s1\">I find it\u2019s a very dynamic process. I would encourage anyone interested in creating a MOOC to fully explore the full range of technological options that are available.\u201d<\/span><\/p>\n<p>Cover Image: SGU Campus. Josh Yetman.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Many learners and education professionals tend to look on MOOCs with the same lens. Headlines declare that \u2018MOOCs Are Dead,\u2019 with the implication that an entire species is on the verge of extinction. The MOOC-sphere in reality is a diverse ecosystem. In their landmark study, MOOCs: Expectations and Reality, Professors Fiona Hollands and Devayani Tirthali describe how, \u201ccolleges and universities have adopted several different stances towards engaging with MOOCs and are using them as vehicles to pursue multiple goals.\u201d With that in mind, eLearning Inside got in touch with Dr. Satesh Bidaisee, a professor of public health at St. George\u2019s University (SGU) to discuss how they have implemented their MOOC and why they push for such high completion rates.<\/p>\n","protected":false},"author":11,"featured_media":7136,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[5,6,4],"tags":[6371],"class_list":["post-7135","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles","category-editors-picks","category-industry-news","tag-moocs"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - 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After studying English at McGill University in Montreal, he went to work full time as a freelancer while living abroad in countries such as Greece, New Zealand, and Vietnam. His journalism has been published by CKUT 90.3 FM, Montreal Rampage, Potent, and HNGN. He has also produced a series of audio interviews concerning Canadian poetry for Vallum: Contemporary Poetry. His latest work is Code Burst, a podcast that investigates a free coding bootcamp in the Appalachian region of the U.S. that seeks to retrain ex-coal miners for jobs in the tech industry, along with the promise learning to code offers more broadly. Email: henry@elearninginside.com","sameAs":["https:\/\/news.elearninginside.com","https:\/\/x.com\/henry_kronk"],"url":"https:\/\/news.elearninginside.com\/author\/henry\/"}]}},"_links":{"self":[{"href":"https:\/\/news.elearninginside.com\/wp-json\/wp\/v2\/posts\/7135","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/news.elearninginside.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.elearninginside.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.elearninginside.com\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/news.elearninginside.com\/wp-json\/wp\/v2\/comments?post=7135"}],"version-history":[{"count":0,"href":"https:\/\/news.elearninginside.com\/wp-json\/wp\/v2\/posts\/7135\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.elearninginside.com\/wp-json\/wp\/v2\/media\/7136"}],"wp:attachment":[{"href":"https:\/\/news.elearninginside.com\/wp-json\/wp\/v2\/media?parent=7135"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.elearninginside.com\/wp-json\/wp\/v2\/categories?post=7135"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.elearninginside.com\/wp-json\/wp\/v2\/tags?post=7135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}